Vendor Management Services

EDI Operations Manual

The EDI Operations Manual is a complete guide for vendors who are exchanging data electronically with FGL or who are transitioning to EDI implementation. It outlines FGL's business requirements and provides detailed information on both electronic trading options – Web Forms and Direct EDI.

• Chapter 1: Overview

  This includes an explanation of your two EDI choices, what the differences are and the steps required to implement each one.

• Chapter 2: Understanding FGL Processes

  Learn about FGL terminology, and the shipping and invoicing rules that may affect your EDI data.

• Chapter 3: Using Web Forms

  Find out the secrets to using Web Forms - from accessing the forms to building defaults. Included is a field-by-field breakdown of our requirements.

• Chapter 4: Direct EDI

  We explain the process to move from new vendor to implementation, including support provided and common errors. As well, you find X12 data examples of successful transactions.

• Chapter 5: Support

  This chapter contains detailed information on the support available to vendors, including contact names and email addresses.

• Chapter 6: Appendix

  This chapter contains detailed examples of how to read and complete forms for each order type in addition to shipping tips.

• Complete Manual

  All chapters available in a single document.